Payments & SafetyIs my payment data safe with you?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Do you accept online payments?
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
How long does it take to get my products?
All orders placed on mariajones.store are processed and fulfilled by our warehouse team within 1-3 business days. Please note that business days do not include weekends or holidays.
After your order is shipped, transit times can vary between 1-10 business days depending on the shipping speed chosen at checkout. The following carriers are used for shipping:
How much does it cost?
Shipping rates can vary depending on your region and are calculated at checkout.
Do you ship internationally?
We currently ship to the USA, including all U.S. territories, as well as Canada.
Do you ship to my area?
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
When will I receive my Amazon order?
Please know that we do not pick, pack or ship Amazon orders. We also do not handle Amazon’s returns or exchanges. We highly recommend reaching out to Amazon’s Customer Service team for further assistance in regards to your purchase or requests.
Returns & RefundsDo you offer refunds?
Yes, we offer full and partial refunds.
Please check out our Returns & Exchanges page for more information.
How long after I complete a purchase can I ask for a refund?
A refund request can be submitted within a month after the purchase is made.
How much can I get refunded?
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.